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Why is the browser using Flash instead of WebRTC?

In order to activate WebRTC, you need to add the following code to your website's header:

    ZiggeoApi.Config.webrtc = true;

Make sure to user a browser that supports WebRTC like Chrome, Firefox or Opera.

If your browser is still using Flash instead of WebRTC, chances are that you are accessing the website using http instead of https. Newer versions of the browsers mentioned above do not grant access to WebRTC without using SSL.

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Comments

  • Avatar
    Yarin Snapir

    Hey, I enabled webrtc and my website uses https. When browsing using Microsoft Edge, Ziggeo Recorder still asks me to install flash. Is it a known issue with Edge? Is there something I can do?

  • Avatar
    Bane

    Hi Yarin,

    Microsoft Internet Explorer and Edge do not support WebRTC. They have a less popular variant created by Microsoft which Edge uses called ORTC, as such our player and recorder will fallback to Flash and the reason why you are seeing that message.
    Unfortunately there is nothing that can be done to not use Flash on them at this time.