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Camera detection

Jeremy

Hi there,

Does Ziggeo provide a default message if it can't detect a camera?  EG, Webcam not connected properly, or laptop closed whilst plugged into a separate display.

Currently the video recorder just hangs (well, for me at least) if I call the recorder without the Webcam being active / ready to record.  Can we configure it to provide a message like, "Sorry, we can't detect your camera.  Please check your connection and click here."

Thanks,

Jeremy

 

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  • Bane

    Hi Jeremy,

    Yes, there is a detection available. Once the camera is not detected it should give you the warning of the same.

    There are actually several different wordings used as:

    If Flash is not supported:
    "Sorry, you can't use this device to record your video (Flash is required)."

    If Flash is not installed:
    'To record yourself on video, you need to install Flash. <a href="http://get.adobe.com/flashplayer">Click here to install</a>.'

    Old version of Flash:
    'To record yourself on video, you need to update your version of Flash. <a href="http://get.adobe.com/flashplayer">Click here to update</a>.'

    If there is no camera:
    "Sorry, we could not detect a camera on your device. Please use a device with a working camera."

    If there is no microphone:
    "Sorry, we could not detect a microphone on your device. Please use a device with a working microphone."

    If camera access is given, camera seems detected however we do not get any data from it:
    "Sorry, we cannot see you."

    If we get the data from microphone, however does not seem to have any sound:
    "Sorry, we cannot hear you.",

    We require permission to be given to access camera and mic:
    'We need access to your camera and microphone.'

    Hope that helps. :)

    Bane

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