Hi Ziggeo Team,
In our project, we are currently using react-ziggeo (version 4.4.3) for our react application. There are two issues that we cannot find any workaround.
The first one is with video orientation. When recording on Safari iOS, the recorded video will be transcoded to landscape orientation. I already checked it on the Ziggeo dashboard and found that the original stream is still normal but the transcoding one is in the landscape orientation and it seems this transcoding one is used to display the video.
We also try to upgrade the ziggeo-client-sdk inside react-ziggeo from the stable version (2.36.12) to the latest version (2.39.2). The issue with the video's orientation is fixed but there are some other issues like no video preview when uploading, verifying, processing if we skip picking a snapshot.
Another issue is about switching the microphone devices. We are able to switch between devices but it seems the recorder always uses the default one as the recorded video only has the sound from the default microphone.
The image below is how we implement react-ziggeo in our application.
Please sign in to leave a comment.